Privacy Policy

Last Updated: April 2026

Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information.

Information We Collect

We gather nonpublic personal information about our customers as may be necessary to conduct business. We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet — including your name, address, telephone number, social security number, credit history and other financial information.
Information about your transactions with us or others, including payment histories, account balances and account activity.
Information we receive from a consumer reporting agency, including your credit score, credit reports and other information relating to your creditworthiness.
From employers and others to verify information you have given to us, including verifications of employment, income or deposits.

Information We Disclose

Your personal information will only be retained for the purpose of providing you with our response to your query and will not be made available to any third party except as necessary to be disclosed to any related entity for the purpose intended or as required to be disclosed under law.

By submitting data on our website, the visitor is providing explicit consent to transmission of data collected on the website. We treat data as confidential within our firm and require strict adherence of all our employees to data protection and our confidentiality policies.

How We Use Your Information

To process your mortgage loan application
To communicate with you about your loan status
To comply with federal and state legal requirements
To improve our services and website experience

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your state of residence, you may have rights to access, correct, or delete your personal information. To exercise these rights, please contact us at vgarrow@emortgagecapital.com or call (725) 525-8772.

Third-Party Links

Our website may contain links to other sites that are not governed by this or any other privacy statement. We encourage you to review the privacy policies of those sites.

Changes to This Policy

We reserve the right to amend the terms of this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Val Garrow Loans | E Mortgage Capital, Inc. (NMLS #1416824)
170 South Green Valley Pkwy, Ste #300, Henderson, NV 89012
(725) 525-8772 | vgarrow@emortgagecapital.com

NMLS Consumer Access